Deaf Access Simcoe Muskoka

Site: Barrie Central Office

Service: Community Support Services

Caregiver Support Headings
Seniors Classification General Information ; Physical Disabilities
Location, Telephone & Internet
Office Phone 705-728-3577
Toll Free Phone 1-844-728-3511
TTY Phone 705-728-3599
Fax 705-728-7613
Located In Community Barrie
Address & Map
11 Victoria St, Unit 214
Barrie, ON L4N 6T3
View Google Map
Intersection Lakeshore Dr and Victoria St
Contact Information
Primary Contact Sarah Major, Community Support Service Counsellor; Email:
Alternate Contact Donna Burrows, Community Support Services Counsellor; Email:
Primary Executive Sari Russell, Executive Director; Email:
Description & Services
Description (Service) COVID-19 Response 
* Office is closed to in-person service 
* Services are available remotely 
* In person "front porch" visits continue to be available throughout the region 
Regular Service 
Provide support and equal access to information, education, resources and services from within the community promoting healthy independent living 
Community Support Services staff are fluent in American Sign Language, English and French, and work alongside individuals who identify as culturally deaf, oral deaf, deafened and hard-of-hearing, as well as those using an alternative to spoken communication, in their preferred language or mode of communication (speech reading, sign supported speech, text, AAC) 
Personalized support may include:  
* LITERACY support, including filling out forms and applications  
* Short-term COUNSELLING, crisis intervention and referrals  
* COORDINATION of complex services  
* Providing an ACCESSIBLE LINK to local community resources  
* ADVOCACY for individuals and accessibility education to community  
* Inclusive in-person and online groups, educational WORKSHOPS and events  
* COMMUNICATION strategies for individuals with hearing loss and the community at large  
* RESOURCES and information relating to hearing loss implications, technology, language and culture 
* Specialized support and wellness visits to SENIORS
Hours COVID-19 Response 
* Office is closed to in-person service 
* Services are available remotely 
Regular Hours 
Mon-Fri 9 am-5 pm
Areas Served Muskoka District ; Simcoe County
Eligibility Supporting individuals with all degrees of hearing loss or other barriers to using spoken language
Application Contact office
Languages English ; French - Programs ; American Sign Language (ASL) - Reception, Interpretation, Programs
Fees None
Other Details
Established 1984 Charitable Registration #11896 5771 RR0001
Physical Access Fully Accessible