Trained volunteers and staff provide support and services to people affected by emergencies

• for the first 72 hours following an incident (house fires, floods, wildfires etc) provide services such as provision of food, clothing, shelter, transportation, and emotional support
• in large scale emergencies, Canadian Red Cross personnel work with governments and others organizations to assist affected individuals meet their basic needs
• outside of emergencies, volunteers will also represent Canadian Red Cross at information sessions and community events to raise awareness on emergency preparedness
• Volunteers are also expected to attend in-person and online meetings and trainings

• Hours vary depending on the availability of volunteers and the need for workforce
• Local volunteers are expected to be available Mon-Sun from 9am to 9pm, Canadian Red Cross
• provides support outside of these hours through its on-call response system
• In larger scale emergencies, volunteers' may be deployed to support responses within or outside of Ontario and volunteers may be expected to be available 24/7 for support

• Activated by emergency services
• Call 1-800-850-5090 24 hr Emergency Response Line